As a valued member of POHA's Operations Team, your role is as diverse as it is integral to the company's success. Think of yourself as the Swiss Army knife that our varied departments—Community, Sales, Facility Management, and Tech—rely upon for their project and administrative needs. Your typical day might involve liaising with community managers in the morning, optimising sales processes after lunch, and rounding off your day by providing invaluable support to our Director of Operations. Given our flat organizational structure, your input isn't just welcomed; it's actively encouraged. And here's the cherry on top: your knack for problem-solving and your 'can-do' spirit could well be the launching pad for your initiatives within our close-knit team. With flexible working arrangements, a guaranteed birthday off, and many other benefits, your contributions will be well-compensated professionally and personally.

Our Offer

• A thriving, family-owned business with a stellar reputation in the real estate and startup sectors

• A tight-knit team based in Aachen and Berlin, fostering collaboration and camaraderie

• Flat organizational structure with open communication, encouraging input on your role and responsibilities

• Exclusive POHA partner discounts and unforgettable social events

• Flexible work arrangements, including hybrid work options and access to all POHA locations

• Guaranteed day off on your birthday because you deserve it!

• An opportunity to give back with our POHA Act initiative, offering one day per year to serve your community

• Annual learning and development budget to support your growth and professional development

• A lively work environment with a healthy dose of memes, fun merchandise, and creative flair

Your Profile 

General requirements

• Highly enthusiastic about the POHA concept 

• Resilience & ability to succeed in a startup environment

• Ability to work as a team and collaborate across multiple functions

• Creative problem-solver with “can-do” attitude and a talent for getting things done

• Fluency in English and German (written and spoken)

Job-related requirements

• Experience in managing user requests from start to finish with a high level of customer service & communication

• Strong proficiency in Google Workspace, Excel and Project Management tools

• You have an independent, structured, and self-reliant way of working and are an organisational talent with an eye for the bigger picture

• Hands-on experience in office organisation and team assistance, preferably in a start-up or small company/agency environment

• Team spirit! You enjoy working closely with the team, are enthusiastic about new ideas and want to give feedback

• You have a trustworthy personality with a very high service and solution-focus

Your Tasks

• Manage and optimize internal business and team processes and daily procedures

• Support the team in the use and optimization of our internal tools

• Support to the Director of Operations in day-to-day operations and administrative tasks.

• Support and coordinate the administrative processing of our projects.

• Initiate and coordinate general organizational and administrative tasks related to the team in the daily work routine

• Support the brainstorming and organization of our staff events

• Prepare and execution presentations for the Operations team

• Take over the organization and accounting of travel for the team

• Manage weekly and monthly reporting